OdoCare

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Returns

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Contact

IIf you can not find the answer to your question on this website, you can send your question, using the form below.





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Company Address:

Sanalife bv.
Vijverlaan 18b
6602 CX Wijchen
The Netherlands

Not Satisfied?

IIn this case we ask you to send us an e-mail containing a clear description of the problem and your phone number. You can also use the contact form above. We will contact you as soon as possible.

Returns

In this case we would like to ask you to contact us by email (info@sanalife.nl), which points out the problem. Please mention your phone number than we can call you back as soon as possible..

The return procedure is simple. If you send the ordered goods - as long as they are in an unused (and original packaging) condition - back to us within 14 days, you will either get reimbursed or you can exchange the products. You will get reimbursed to your bank account or Credit card within 14 days after we have received the return. In all cases, before returning the product, please contact us at info@sanalife.nl

Please note that it will take us up to two weeks to transfer the money back to your account after receiving the return consignment. You have, for a period of 14 days, the right to exchange or return the ordered articles. Please use this fair service with sense. Please contact us at info@sanalife.nl

Complaints

When there is a complaint you can contact SanaLife support at info@sanalife.nl. You can reach us by phone from Monday up until Friday from 9.00-12.00 a.m. at +31(0)24 648 66 70. SanaLife will contact you within 14 days.

FAQ

How does it work?

Watch the OdoCare instruction video 2 minutes:

http://www.youtube.com/watch?v=6ZGBX70uqwc